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Tag: automation

  • Business executives expect automation to increase workforce capacity by 27%

    Business executives expect automation solutions such as robotics, machine learning and natural language processing to increase workforce capacity by 27% over the next three years, shows the latest Deloitte Automation with Intelligence Survey, conducted on over 500 organisations in 26 countries worldwide, including Romania.

    This increase is equivalent to 2.4 million extra full time employees in the over 500 organisations that took part in Deloitte’s survey, presenting significant potential to boost productivity and to improve the human experience, as roles are redesigned.

    More than half (58%) of organisations across the world have deployed at least one automation solution, shows the survey. Although still small, the number of organisations that have implemented automation at scale has doubled over the past year. According to the survey, 8% of executives have deployed over 50 automation solutions in their business, compared to 4%, in 2018.

    Still, despite the uptick in adoption of automation technologies, a significant proportion of business leaders have not forecast the impact that these technologies will have on their employees, the report reveals. Thus, 60% of executives have not yet looked into whether automation will require their workers to retrain and 44% have not assessed whether automation will change the roles and tasks their workers do and the way they do them.

    The level of employees’ support for these technologies tends to grow significantly as organisations move further along their automation journey. For example, 32% of executives whose organisations are piloting automation solutions say their workforce is unsupportive, compared to just 12% in organisations which are implementing or scaling such solutions.

    “The business environment is now evolving from finding digitized ways of working – through robotics to automate repetitive rules-based processes – to making these solutions smarter by integrating AI capabilities. In Romania, players in telecoms and financial services are front runners in the implementation of new ways of working and new technologies, however at a slower pace compared to their western peers,” said Dinu Bumbacea, Consulting Partner-in-charge, Deloitte Romania.

    Organisations see as primary benefits of intelligent automation technologies the increased productivity and cost reduction, greater accuracy and an improved customer experience, the survey shows.

    Deloitte Automation with Intelligence Survey analyses the uptake of automation technologies and its impact on the workforce. It is conducted based on responses from 523 executives leading organisations in 26 countries with a combined annual turnover of USD 2.7 trillion.

  • 53% of the employees worldwide feel threatened by automation

    More than half of global employees feel threatened by automation and believe that will significantly change or make their job obsolete within the next ten years, according to PwC Upskilling Hopes and Fears research. They also feel that their current employers could be doing more to help them acquire new digital skills

    The majority, 61%, were positive about the impact of technology on their day-to-day work, and 77% of people would learn new skills now or completely retrain to improve their future employability. 

    ”In Central & Eastern Europe we see that people are increasingly aware that technology and automation are going to significantly change the labour market and that their jobs are going to be impacted. At PwC, we have embarked on an ambitious digital upskilling initiative across CEE, not just for the PwC professionals, but also working with our clients and stakeholders to advance this important issue across the territories of our region”, said Nick Kós, CEO of PwC Central & Eastern Europe.

    The research was carried out on over 22,000 adults from 11 countries: Australia, China, France, Germany, India, Netherlands, Poland, Singapore, South Africa, the UK and the US), starting from PwC research showing that 30% of jobs are at risk from automation by the mid-2030s.  Meanwhile, PwC’s 2019 annual CEO survey shows that the availability of skills is a top concern for 79% of CEOs.

    “The technology will contribute to the disappearance of some jobs and, at the same time, to the creation of new ones that will need increased digital skills. The transformation of the economy and the labor market due to technology will affect both employees and employers. For this reason, companies and authorities must show openness, adapt to change and, of course, invest in education and training to get the most benefit from this process,” said Ionuț Simion, Country Managing Partner PwC Romania.

    77% of the employees worldwide want to learn new digital skills

    • The opportunities and attitudes vary significantly by an individual’s level of education, location, gender and age.
    • Over a third (34%) of adults without school education or training beyond school say they are not learning any new digital skills compared with just 17% of college graduates
    • Men are more likely than women to think that technology will have a positive impact on their jobs are also more likely to be learning new skills (80% of the men surveyed say they are doing so versus 74% of women). 
    • 69% of 18-34 year olds feel positively about the future impact of technology on their jobs compared with 59% of 35-54 year olds, and 50% of those aged 55+.